After-sales service: We will handle your repair
To benefit from the warranty , or to obtain a personalized quote for the repair of your jewelry, we invite you to drop off your jewelry at one of our various points of sale or send it to the address below:
ZELDA ZANG - 81 Chemin de la Pageotte - 13011 MARSEILLE
We will get back to you as soon as we have processed your request , outlining the procedure to follow.
Our guarantee provides you with efficient and fast After-Sales Service to repair your jewelry in case of manufacturing defects.
All ZELDA ZANG jewelry comes with a 1-year warranty , from the date of purchase (on our e-shop or in stores), against any manufacturing defects.
During this period, ZELDA ZANG undertakes to replace or repair free of charge any parts that show defects.
Please note that the warranty does not cover normal wear and tear , excessive use of detergents, or damage due to misuse.
In the event that the requested repair is not covered by the warranty, we may offer you (subject to availability of raw materials) a contribution .
For all types of repairs, the estimated repair time is 30 days.
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