Privacy Policy
Preamble
ZELDA ZANG, a simplified joint-stock company with a capital of €2,000, registered with the Marseille Trade and Companies Register under number 798 236 097, and whose registered office is at 180 Avenue du Prado, 13008 Marseille, specializing in the creation, manufacture and marketing of jewelry, wishes to inform you of the measures implemented to protect your personal data and your privacy in accordance with current legislation and more particularly the provisions of the law of January 6, 1978, known as the "Data Protection Act", as amended, European Regulation 2016/679, as well as the recommendations issued by the CNIL (hereinafter "the applicable legislation").
In accordance with applicable legislation, you have the right to access, object to, rectify, delete, transfer and limit the processing of your personal data.
You also have the right to define guidelines regarding the fate of your personal data after your death. These rights can be exercised by mail to the following address: Customer Service, 81 chemin de la Pageotte, 13011 Marseille, France. Please include a copy of your identity document with your request (this document will not be retained by Zelda Zang and can either be destroyed or returned to you, as you prefer). You have the right to lodge a complaint with the CNIL (French Data Protection Authority) if you believe that we are not complying with applicable personal data regulations.
As the controller of your personal data, Zelda Zang wishes to address your concerns regarding the confidentiality of the information you transmit to us through all means of communication, including: website www.zeldazang.com and social networks (hereinafter "the Communication Channels").
When you provide us with your personal data, you authorize us to use it, store it and, where necessary, transmit it to our partners when processing your requests requires it.
By providing us with personal data through the Communication Channels, you agree to this policy. Our policy may be modified to reflect changes in applicable personal data legislation. We will inform you of any changes.
Personal data transmitted to Zelda Zang
This refers to information about you as an individual that you have voluntarily provided to Zelda Zang through the various Communication Channels and which is essential for processing your order (such as your name, surname, email address, telephone number, postal address).
Please note that information that must be provided to Zelda Zang is clearly marked with an asterisk on our website (hereinafter "the Site"). Information not marked with an asterisk is optional.
This information is essential for processing your orders; unfortunately, they cannot be processed without it.
Data relating to your browsing on the Site (cookies)
When you browse the Zelda Zang website, temporary cookies may be stored on your computer.
What is a cookie?
A "cookie", or tracker, is a text file that allows Zelda Zang to identify the device in which it is stored for the duration of the cookie's validity or registration.
During your browsing on the Site, Zelda Zang may record, in a dedicated space on the hard drive of your device (computer, tablet or smartphone), one or more "cookies" via the internet browser you are using and depending on the settings you have selected on it regarding cookies.
This information includes, in particular:
- The type of internet browser you are using;
- The type of operating system and device you use to access the Service;
- The domain name of your Internet service provider;
- The web page you came from;
- Your country of residence and your language.
The pages and options you visit and access on our Site. On your first visit to our Site, as soon as Zelda Zang plans to place a cookie on your device, an information banner will be displayed at the bottom of the page.
By continuing to browse the Site after clicking "I agree", you expressly consent to Zelda Zang placing cookies on your device (cookies related to targeted advertising operations, certain audience measurement cookies, social network cookies generated in particular by their share buttons when they collect personal data).
If you continue browsing the site, cookies may be placed on your device. The banner will remain displayed until you continue browsing, that is, until you visit another page of the Site or click on an element of the Site.
If you do not wish to accept all or some of the cookies, we recommend that you click on the "Learn more" link on the banner, and follow the detailed instructions allowing you to refuse them.
Cookies do not generate or transmit computer viruses that could infect your device; they are only readable and recognizable by their issuer.
You can change your cookie settings at any time. Below you will find information about cookies and the different ways to manage cookie settings in your browser.
The validity period for consent to the placement of cookies is 13 months. Upon expiry of this period, we will request your consent again. If you would like to learn more about cookies and their use, you can consult the French Data Protection Authority (CNIL) website at www.cnil.fr, under the heading "Cookies: tools to control them".
Cookies on the Sites
Zelda Zang may use the following types of cookies (banner at the bottom of the page):
- Session management cookies
- Audience measurement cookies (statistical cookies)
- Cookies required for certain optional features
- Cookies related to targeted advertising
- Social media cookies, generated in particular by their share buttons, collect personal data.
Session management cookies are essential for the proper functioning of the Site. Refusing them may result in a slowdown and/or malfunction of the Site.
By analyzing how you use the Site, Zelda Zang can offer you a better browsing experience to better meet your expectations and also identify any problems you may encounter in order to provide quick solutions.
You can easily object to cookies by following the procedures detailed in section c) below. Zelda Zang may integrate third-party computer applications on its Site that allow you to share Site content with others. This is particularly the case with the "Share" or "Like" buttons on Facebook, Instagram, and Snapchat. The social network in question may then identify you and store cookies on your devices. We encourage you to consult their privacy policies.
Your choices regarding cookies
You can modify your internet browser settings at any time to accept, configure, or reject cookies. Several options are available: accept all cookies, be notified when a cookie is saved, or systematically reject all cookies. Zelda Zang informs you that disabling session or functionality cookies may prevent you from accessing the Site. Therefore, Zelda Zang cannot be held liable for any degraded performance of our services resulting from the settings you have chosen.
Each web browser offers different configuration options for managing cookies. These are generally described in the browser's help menu. If you are using a browser type or version other than those listed below, please consult your browser's "Help" menu.
You are using Safari 5.0 (on a computer):
- Choose Safari > Preferences and then click on "Security";
- In the "Accept cookies" section, specify if and when Safari should accept cookies from websites;
For an explanation of the available options, click the help button "?". If you have set Safari to block all cookies, you may need to temporarily allow cookies to open a page. Repeat the steps above, selecting "Always".
When you have finished with the page in question, disable cookies again and delete the cookies from the page.
For more information, please visit the following page: http://support.apple.com/kb/ht1677?viewlocale=fr_FR
You are using Safari on iOS (tablets and smartphones):
- Open the "Settings" application and select "Safari";
- In the "Privacy" section, go to "Accept cookies";
- Set your privacy settings.
For more information, please visit the following page: http://support.apple.com/kb/ht1677?viewlocale=fr_FR
You are using Google Chrome:
- Choose the "Settings" menu;
- Click on "Show advanced settings" and go to the "Privacy" section;
- Click on "Content settings";
- Select "Block third-party cookies and site data" to block cookies.
For more information, please visit the following page: https://support.google.com/chrome/answer/95647?hl=fr
You are using Mozilla Firefox:
- Click on "Menu" then "Options";
- Select the "Privacy" icon;
- In the History area, for the "Retention rules" option, select "use custom settings for history";
- Check the "Accept cookies" box to enable cookies, or uncheck it to disable them. If you are having trouble with cookies, make sure that the "Accept third-party cookies" option is not set to "Never".
- Choose the cookie retention period by selecting from the 3 options (a), (b) or (c) below:
(a) "their expiry": Each cookie will be deleted on its expiry date, which is set by the website that issued the cookie.
(b) “closing Firefox”: cookies stored on your computer will be deleted when you close the Firefox browser window.
(c) “Ask me every time”: a warning will appear every time a website wants to save a cookie, asking you whether you accept this saving or not. - Click OK to close the "Options" window and confirm your choices.
For more information, please visit the following page: https://support.mozilla.org/fr/products/firefox/privacy-and-security/cookies
You are using Internet Explorer 8.0 or higher:
- Go to the "Tools" menu, then select "Internet Options";
- Click on the "Privacy" tab;
- Select the desired level of privacy using the slider: up to "Block all cookies" to block all cookies, or down to "Accept all cookies" to accept all cookies.
For more information, please visit the following page: http://windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies
You are using Android:
- Tap the key in the top right corner;
- Select "Settings" then "Privacy and security";
- Define the privacy settings you wish to apply.
For what purposes is your data collected?
Responding to your requests
When you contact Zelda Zang through the various communication channels mentioned above, the collection of your personal data may be for the following purposes:
- Providing access to the Site and access to your dedicated customer area to allow you, in particular, to view and track your orders;
- The execution of orders you have placed on the Site (including the tracking and return of products as well as any complaints);
- Sending newsletters and any other documentation (including brochures) that you have requested;
- Answering your questions;
- To inform you of new, similar jewelry that may interest you;
- More generally, compliance with the legal, regulatory, accounting and tax obligations of Zelda Zang;
- To process requests and complaints made by you regarding orders.
To contact you during marketing campaigns
Your data may also be used for commercial purposes:
- Management of all subscriptions and unsubscriptions to newsletters at your request;
- Communication of information relating to Zelda Zang and its partners: news, products and services, commercial prospecting and personalized offers.
How and for how long?
Securing your data
As the controller of your personal data, Zelda Zang implements all the necessary technical and organizational measures to ensure the protection of your personal data.
Data retention period
We store this information for a period proportionate to and necessary for the purpose for which we process it, and in any event for the period necessary to comply with a legal or regulatory obligation. The data is kept for a period not exceeding the time necessary for the following purposes:
- Newsletter: your data will be kept for as long as your subscription is active. You can unsubscribe at any time using the link provided.
- Order fulfillment: the data necessary to process your request will be kept for a maximum of three years from your last order or our last contact.
- Marketing offers: Your data will be kept as long as you agree to receive our marketing offers. You can opt out at any time by unsubscribing via the link provided.
For which recipients?
Zelda Zang and her partners
We wish to inform you that in order to enable the execution of the purposes mentioned in point III above, your data may be processed by technical service providers (IT, hosting, email distribution, maintenance, online payment provider, etc.), which are located within the European Union.
Third parties not partners
Zelda Zang is committed to not transferring or selling your personal data to non-partner third parties. We do not share any personal data with agencies or companies for marketing or commercial purposes.
If the law, an authority (for example the tax administration or the CNIL) or a judge were to compel Zelda Zang to disclose personal data concerning you, Zelda Zang undertakes, as far as possible, to notify you (unless Zelda Zang is not authorized to do so in particular in view of the legal or judicial obligations which may be incumbent upon it).
Finally, we may acquire or merge with another company, be acquired by another company, or sell all or part of our assets. In such a case, your personal data may be transferred to another company, but this transfer will be subject to the applicable Privacy and Cookie Policy.
How do links on Sites that redirect to other sites affect me?
We may occasionally place links on our Site to other websites and applications operated by third parties. These links are provided solely for your convenience and are intended to enhance your visit.
However, by including these links, we have no control over these websites and applications, which are independent of Zelda Zang and have separate privacy policies. When you leave our Site, please be aware that our policies cease to apply.
Therefore, we will not be responsible for the accuracy, relevance, availability, reliability, copyright compliance, legality or decency of the material contained in third-party websites and applications linked to our Site.
We strongly encourage you to review the terms and privacy policies of any third-party website or application before using their sites.
How can you access, update, or delete the information in "your space"?
To modify one or more personal details entered in your customer area, we invite you to contact your advisor and/or send your request to the following email address: contact@zeldazang.com .
What if you have further questions regarding Zelda Zang's privacy and cookie policy?
If you have any questions or concerns about this Privacy and Cookie Policy, you can contact us at contact@zeldazang.com or by sending us a letter to 81 chemin de la pageotte 13011 MARSEILLE.
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