Integrated insurance covering loss or theft.
Delivery systematically requires a signature + tracking number.

FRANCE

COLISSIMO EXPERT or RELAY POINT : €5 up to €50 purchase and free beyond that.
Delivery time is 2 to 4 working days depending on your region, to the address of your choice.

DHL EXPRESS: €15 up to €200 purchase and free beyond that.
Delivery in 1 to 2 business days depending on your region

WORLD

COLISSIMO EUROPE: €9.90 up to €120 purchase and free beyond that.
Delivery times of 3 to 5 working days for countries bordering France.

COLISSIMO EXPERT OM: €12.50 up to €150 purchase and free beyond that.
Delivery time: 5 to 7 working days.

COLISSIMO EXPERT INTERNATIONAL WORLDWIDE: €28 up to €300 purchase and free beyond that.
Delivery time: 3 to 10 working days.

RETURNS "SATISFACTION OR YOUR MONEY BACK"

If your jewelry is not suitable, you have 14 days to return it.

(excluding worn or personalized jewelry).
You will be responsible for the return shipping costs.

To resend them, it's very simple:

1. Store your jewelry in its original packaging and place it in a sturdy package, along with the invoice (available in your customer area).
2. Write "Refund Request" in the subject line of your letter.
3. Send your package with tracking or signature confirmation to:
ZELDA ZANG
81 Chemin de la Pageotte
13011 MARSEILLE

Your refund will be processed within a maximum of 15 working days from the date of receipt.

PS: We do not do exchanges.

If you wish to exchange your jewelry, simply return it to us requesting a refund, and place a new order.
(excluding jewelry worn)